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We accept resumes on a daily basis for full-time or internship positions within the company. See below for more information about our company along with our benefit.
Title: Customer Service Representative
Company: Embroidery Designs
Location: Remote
Job Description: is looking to you to enhance our customer service department by representing the Company in a professional manner by responding to customer telephone and email inquiries, key word searches, and working on projects to enhance US based applicants only, thank you. is determined to be the only resource needed for excellent quality commercial and home embroidery designs and products. Our mission is to provide embroiderers a way to shop for great values from the convenience of their computers in a safe and secure online environment, and then to deliver their orders as quickly as possible. We value and use our customers' feedback and ideas and use them in our planning for future development and improvements. If you feel that you can embrace this then please feel free to apply online below. We only want people that can embody this concept and help to make every customer feel like they are the most important person!

  • Assist customers with both embroidery related issues as well as general personal computer issues
  • Respond in a timely and professional manner to all email and telephone support requests
  • Work closely with our IT department regarding any issues or suggestions for improving systems
  • Work independently, but also as a cohesive team to provide the best possible customer experience
  • Always maintain control when working with customers
  • Basic knowledge of personal computer software concepts
  • Must have a great deal of patience and understanding when working with others
  • Excellent organizational and time management skills
  • Mastery of the written English language
  • Ability to work independently and as a team
  • Excellent interpersonal skills
  • Excellent telephone etiquette
  • Must be an honest and trustworthy person
  • Proficient in Microsoft Word
  • US based applicants only
  • Work from home
  • Work 40/hrs each week
  • Hourly pay and paid overtime
3400 Dundee Rd. Suite 180
IL Northbrook 60062
Careers 2022